Privacy Policy
Effective Date: August 4, 2025
Disputely LLC ("we," "us," "our," or "the Company") is committed to protecting your privacy. This Privacy Policy describes our practices regarding the collection, use, and disclosure of information we gather through our dispute management services and website (collectively, the "Services").
By using our Services, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any part of this policy, please discontinue use of our Services immediately.
For questions about this Privacy Policy, contact us at support@disputely.com.
Overview of Our Privacy Practices
- Information We Gather: We collect information you provide directly, as well as data generated automatically when you use our Services.
- Third-Party Sources: Information may be obtained from public records, business partners, and social media platforms.
- Purpose of Processing: Your information helps us deliver services, communicate effectively, maintain security, and comply with legal obligations.
- Information Sharing: We share data only in specific circumstances with particular third parties as outlined below.
- Your Control: You have rights regarding your personal information, including access, modification, and deletion requests.
- Exercising Rights: Contact us directly to make requests about your personal data.
Detailed Privacy Information
Information Collection Practices
Direct Information Provision
When you engage with our Services, you may provide us with various types of personal information, including when you:
- Create an account or register for services
- Submit inquiries or request information about our dispute management offerings
- Participate in our programs or communications
- Contact our support team
We do not collect or process sensitive personal information categories.
You are responsible for ensuring all information provided is accurate, complete, and current. Please notify us promptly of any changes to your personal details.
Automatic Data Collection
Our systems automatically gather certain technical information during your use of the Services. This includes:
- Internet Protocol (IP) addresses
- Browser type and version information
- Device characteristics and operating system details
- Language settings and geographic location data
- Referring website URLs and navigation patterns
- Service usage statistics and interaction data
This technical data helps us maintain service security, conduct internal analytics, and improve overall performance. We utilize cookies and similar tracking mechanisms for these purposes.
How We Use Your Information
We process your personal information for several legitimate business purposes:
Service Delivery and Management
- Creating and maintaining user accounts
- Processing and fulfilling service requests
- Providing customer support and responding to inquiries
- Facilitating communications between users when applicable
Business Operations
- Sending important administrative notifications
- Processing payments and managing billing
- Analyzing usage patterns to improve our offerings
- Conducting feedback surveys and gathering user insights
Marketing and Communications
- Delivering promotional materials about our services
- Providing targeted information based on your interests
- Measuring the effectiveness of our marketing campaigns
Security and Legal Compliance
- Protecting against fraudulent activities and security threats
- Investigating potential violations of our terms
- Complying with applicable laws and regulatory requirements
- Preserving information for legal proceedings when necessary
Information Sharing and Disclosure
We maintain strict controls over information sharing and only disclose your data in these specific situations:
Corporate Transactions
In the event of a merger, acquisition, sale of assets, or similar corporate transaction, your information may be transferred as part of the business assets.
Related Companies
We may share information with affiliated entities, subsidiaries, or parent companies, all of whom must adhere to this Privacy Policy's standards.
Service Partners
Certain business partners may receive your information to help us provide specific services, products, or promotional opportunities.
Technology and Tracking
Cookies and Similar Technologies
We employ cookies, web beacons, and similar technologies to enhance your experience and gather usage analytics. Our Cookie Policy provides detailed information about these technologies and your options for managing them.
Social Media Integration
If you choose to register or authenticate using social media accounts (such as Facebook or Twitter), we may access certain profile information from these platforms. This typically includes your name, email address, profile image, and other publicly available information.
The specific data we receive depends on your social media provider's policies and your privacy settings. We use this information solely for the purposes described in this Privacy Policy. We recommend reviewing your social media privacy settings and the provider's own privacy policies.
International Data Transfers
Our primary servers and data processing facilities are located within the United States. If you access our Services from other countries, your information will be transferred to, stored, and processed in the United States.
For users in the European Economic Area (EEA) or United Kingdom, please note that data protection laws in the United States may differ from those in your jurisdiction. We implement appropriate safeguards to protect your information in accordance with this Privacy Policy and applicable legal requirements.
Data Retention Practices
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law. Generally, we do not keep personal information for longer than two years unless extended retention is legally mandated for tax, accounting, or regulatory compliance.
When we no longer have a legitimate business need for your information, we will delete or anonymize it. If immediate deletion is not technically feasible (such as data stored in backup systems), we will securely isolate the information until deletion can be completed.
Minors and Age Restrictions
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. Users must be at least 18 years old or have parental/guardian consent to use our Services.
If we discover that we have inadvertently collected information from someone under 18, we will promptly deactivate the account and delete the associated data. Parents or guardians who believe we may have collected information from a minor should contact us immediately at support@disputely.com.
Your Privacy Rights and Choices
Account Management
You may review, update, or request deletion of your account information at any time by contacting us. Upon receiving a valid termination request, we will deactivate your account and remove your information from active systems, though some data may be retained as legally required.
Consent Withdrawal
If our processing is based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing that occurred before withdrawal.
Additional Rights for Certain Residents
Residents of certain jurisdictions may have additional rights, including:
- Requesting access to personal information we hold
- Correcting inaccurate or incomplete data
- Objecting to certain types of processing
- Filing complaints with data protection authorities
For EEA and UK residents, contact details for data protection authorities are available at: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm
Swiss residents can find authority contact information at: https://www.edoeb.admin.ch/edoeb/en/home.html
Do-Not-Track Signals
Currently, there is no universally accepted standard for recognizing and responding to Do-Not-Track browser signals. Therefore, we do not currently respond to these signals. If industry standards are established that we are required to follow, we will update this Privacy Policy accordingly.
California Privacy Rights
Shine the Light Law
California residents may request information about personal information we disclosed to third parties for direct marketing purposes during the previous calendar year. To make such a request, please contact us using the information provided below.
Minor Rights
California residents under 18 with registered accounts may request removal of content they publicly posted on our Services. Contact us with your account email address and confirmation of California residency. While we will ensure the content is not publicly displayed, complete removal from all systems may not be possible.
Policy Updates
We may modify this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. The "Effective Date" at the top indicates when the policy was last revised.
For material changes, we will provide prominent notice through our Services or direct communication. We encourage regular review of this Privacy Policy to stay informed about our information practices.
Contact Information
For questions, concerns, or requests related to this Privacy Policy, please contact us:
Data Subject Requests
To exercise your rights regarding personal information we have collected, including requests to access, modify, or delete your data, please contact us using the information above. We will respond to valid requests in accordance with applicable data protection laws and regulations.