Resolve disputes inside your customer’s banking app
The prevention layer that sits in front of alerts — resolving disputes in the bank app before they ever reach your processor.
By the time you hear about a dispute, it’s already too late.
Chargebacks bleed you
$50–100+ each in fees, lost product, and rising dispute ratios.
Alerts only notify
They tell you a dispute is coming. They don’t do anything about it.
You can’t reach the moment
The customer decides in their banking app — a surface you’ve never had access to. Until now.
Loved By Businesses
Worldwide
“Works perfectly. I used to use a different service and was getting so many chargebacks, Disputely literally saved my store, they're legit.”
Marcus D.
Supplements
“Really good experience with Disputely so far, they catch alerts very early and it saves a lot of headache later. Their rates are also very competitive compared to other apps I've used, and the setup process was smooth. Overall, it's been a solid experience.”
Rachel S.
Beauty & Cosmetics
“Love their system to prevent from being billed for duplicate alerts. Great service and the best RDR, CDRN & Ethoca rates. Without them I probably wouldn't have payment processing right now.”
James K.
ISO / Reseller
“Really solid service. The team is responsive, kind, and genuinely cares about helping merchants prevent chargebacks. They do a great job catching alerts early and stopping disputes before they hit. Communication is clear — definitely a 10/10 experience so far!”
Nina P.
Health & Wellness
“Tried other dispute and chargeback prevention softwares and had problems with them mapping alerts. This is the only company so far that went out of their way to reach out to us when they saw our alerts were not setup properly and made sure our store was properly protected.”
Daniel R.
Dropshipping
“They took no time at all to help me start fighting disputes once setup and helped me setup rules for chargeback alerts that made sense for my business. Very responsive support and an overall good experience so far.”
Sophia L.
Skincare
“Great team! They helped me figure out how to get some of my funds released from my current merchant account and reduced my chargeback rate by more than 90%. 10++ Would recommend!”
Alex T.
Nutraceuticals
“This app works amazing and prevents chargebacks! My chargeback rate is never high and is always low all thanks to Disputely!”
Kevin W.
Fashion & Apparel
“The tech support has been very helpful getting it set up for our store. Smooth onboarding and everything just works.”
Laura M.
SaaS Platform
“We were losing $30k+ a month in chargebacks before Disputely. Within 3 weeks our dispute rate dropped below 0.5% and our processor stopped threatening to shut us down. Absolute lifesaver.”
Chris V.
Subscription Box
“Switched from Chargebacks911 and haven't looked back. Better rates, faster alerts, and the dashboard actually makes sense. Our finance team loves the reporting.”
Amanda T.
SaaS
“Works perfectly. I used to use a different service and was getting so many chargebacks, Disputely literally saved my store, they're legit.”
Marcus D.
Supplements
“Really good experience with Disputely so far, they catch alerts very early and it saves a lot of headache later. Their rates are also very competitive compared to other apps I've used, and the setup process was smooth. Overall, it's been a solid experience.”
Rachel S.
Beauty & Cosmetics
“Love their system to prevent from being billed for duplicate alerts. Great service and the best RDR, CDRN & Ethoca rates. Without them I probably wouldn't have payment processing right now.”
James K.
ISO / Reseller
“Really solid service. The team is responsive, kind, and genuinely cares about helping merchants prevent chargebacks. They do a great job catching alerts early and stopping disputes before they hit. Communication is clear — definitely a 10/10 experience so far!”
Nina P.
Health & Wellness
“Tried other dispute and chargeback prevention softwares and had problems with them mapping alerts. This is the only company so far that went out of their way to reach out to us when they saw our alerts were not setup properly and made sure our store was properly protected.”
Daniel R.
Dropshipping
“They took no time at all to help me start fighting disputes once setup and helped me setup rules for chargeback alerts that made sense for my business. Very responsive support and an overall good experience so far.”
Sophia L.
Skincare
“Great team! They helped me figure out how to get some of my funds released from my current merchant account and reduced my chargeback rate by more than 90%. 10++ Would recommend!”
Alex T.
Nutraceuticals
“This app works amazing and prevents chargebacks! My chargeback rate is never high and is always low all thanks to Disputely!”
Kevin W.
Fashion & Apparel
“The tech support has been very helpful getting it set up for our store. Smooth onboarding and everything just works.”
Laura M.
SaaS Platform
“We were losing $30k+ a month in chargebacks before Disputely. Within 3 weeks our dispute rate dropped below 0.5% and our processor stopped threatening to shut us down. Absolute lifesaver.”
Chris V.
Subscription Box
“Switched from Chargebacks911 and haven't looked back. Better rates, faster alerts, and the dashboard actually makes sense. Our finance team loves the reporting.”
Amanda T.
SaaS
Build the exact flow for every dispute.
Drag and drop refunds, cancel-saves, store credit, and order tracking into your own branded flows. Set the rules, offers, and paths per scenario — no engineering required.
Three taps. No chargeback.
They tap the charge
The customer taps the charge in their banking app the moment they’re confused or frustrated.
SQ *MERCH LLC
8009990000 · pending
Customer taps the charge they don’t recognize
Your branded flow appears
Refund, cancel-save, store credit, track order — whatever you choose. It’s your flow, in their bank app.
How can we help?
They resolve in seconds
They resolve in seconds. You avoid the chargeback and keep the customer.
Refund on its way
$71.94 back to your card
Every outcome, on your terms.
Deflect disputes instantly
Confirm the charge, show the order, end the dispute before it files.
Save the cancel
Offer a pause, skip, swap, or discount instead of losing the subscriber.
Turn refunds into retained revenue
“$50 back — or $60 in store credit now.”
Build your own flows, no code
Drag-and-drop builder. Set the rules, offers, and paths per scenario.
See every outcome
Each resolution is logged with the customer’s action, the rule applied, and the result.
One price. Every outcome.
Flat. Every outcome.
Refund, deflection, cancel-save — one number you can budget against.
The 14-day guarantee
If it charges back anyway within 14 days, you don’t pay. You only pay when it sticks.
Built for the moment that matters.
Highest-intent moment
We own the second the customer decides — the highest-intent moment in commerce.
Only pay when it sticks
The 14-day guarantee is built in. No resolution that reverses, no charge.
Live in a day
Start on your site, add the bank-app surface when you’re ready.
Complete coverage
Mastercard and Visa, both rails.
Curated Questions
Still have Questions?
Contact SupportYour customers are disputing right now. Meet them there.
Set up Resolve in minutes and start preventing disputes today.